If you want to refund for an instant purchased delivery, it will be accepted in two weeks)) (contact us through our Gmail: diamondhexdigital@gmail.com & give the information of yourself, purchase, date...etc..) but to refund your money for a payed by installment product, within 1 month, we can try to refund your full money, but after that within 2 months, it'll be 50%, & after 2 months, no more!